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Delivery Information

Delivery Options

We are pleased to offer delivery as follows

UK Mainland

  • FREE Delivery for orders over £150*

  • Standard Delivery

  • Next Working Day Courier Express

  • Saturday Delivery

  • Timed Delivery

UK Remote Areas - Scottish Highlands and Islands, Northern Ireland, Isle of Man, Scilly Isles

  • Standard Delivery

  • Courier Express Service

Europe

  • European Road

  • Air Express

USA & Canada

  • Air Express

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Information

All goods need to be signed for unless they have a value of less than £25.

Due to the diverse size, weight and value of the items we stock all shipment costs are calculated by volumetric weight with available options shown to you in the checkout for your delivery.

UK Services

FREE Delivery (UK Mainland)

*We can deliver your order free of charge within 4 working days (subject to stock availability) if your order value is over £150 ex VAT.

This service is not available on deliveries to the Scottish Highlands and Islands, Northern Ireland, Isle of Man, Channel Islands, Scilly Isles or remote locations with the following postcodes: CA22, DG1, 9, 10, 11, 12, 13, HS1-2, IV all postcodes, LA18, KW 1-15, NE19, 64, 66, 70, PA 34, 37, 38, 39, PH 19-26, 30-40, 41, 49, 50

Standard Delivery (UK Mainland all areas)

Our standard delivery service uses Royal Mail Signed For service and takes between 1-3 days pending location and size of items ordered.

Next Day Courier Service

Your order will be shipped with DHL for delivery by close of business the next working day. Orders must be completed by 3pm. For remote areas please see below.

UK Remote Areas (1-3 days pending location)

For deliveries to the Scottish Highlands and Islands, Northern Ireland, Isle of Man, Channel Islands, Scilly Isles or remote locations with the following postcodes: CA22, DG1, 9, 10, 11, 12, 13, HS1-2, IV all postcodes, LA18, KW 1-15, NE19, 64, 66, 70, PA 34, 37, 38, 39, PH 19-26, 30-40, 41, 49, 50,

Saturday Delivery

  • DHL Saturday Service. Orders need to be completed by Friday 1pm. Your postcode needs to be checked and manually confirmed with DHL. Please call us on 01923 510103 to arrange this service.
  • Royal Mail Special Delivery. Orders need to be completed by Friday 1pm.

Timed Delivery

  • DHL Next Day by 9:00
  • DHL Next Day by 12:00
  • Royal Mail Special Delivery by 9:00 (only available up to 2KG)
  • Royal Mail Special Delivery by 13:00 (only available up to 10KG)

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European Deliveries

European Road Service

We currently deliver by DHL economical road services to 30 countries in Mainland Europe which are split into the following zones. (Delivery times are subject to customs clearance where required)

Zone 1 - Belgium, Channel Islands, Ireland, Luxembourg, Netherlands (delivery time 2 days)

Zone 2 - France, Germany (delivery time 2-3 days)

Zone 3 - Austria, Italy (Mainland Only), Portugal, Spain, Switzerland (delivery time 3-5 days)

Zone 4 - Andorra, Canary Islands, Denmark, Finland, Gibraltar, Lichtenstein, Norway, Sweden (delivery time 3-5 days)

Zone 5 - Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia (delivery time 5 days)

Zone 6 - Croatia, Greece (Mainland Only), Romania, Turkey (delivery time 5-6 days)

European Air Express

We currently deliver by DHL air express services to 40 countries in Mainland Europe which are split into the following zones. (Delivery times are subject to customs clearance where required)

Zone 1 - Belgium, Channel Islands, Ireland, Luxembourg, Netherlands (next business day delivery)

Zone 2 - France, Germany (next business day delivery)

Zone 3 - Austria, Denmark, Finland, Italy (Mainland Only), Portugal, Spain, Sweden (delivery time 1-2 days)

Zone 4 - Andorra, Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia (delivery time 1-2 days)

Zone 6 - Croatia, Gibraltar, Iceland, Lichtenstein, Macedonia, Montenegro, Norway, Serbia, Switzerland, Turkey (delivery time 1-3 days)

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USA and Canada

We currently deliver by DHL air express to the USA (1-2 days) and Canada (1-3 days) subject to customs clearance

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Further Information

VAT Free Orders

VAT is not payable on orders which are to be sent outside of the EU. Orders will be shipped with the required paperwork for customs clearance.

If you have a European VAT Number and are based within the EU (excluding the UK) and wish to have the VAT removed, please enter your VAT Number in the instructions box on the checkout page. VAT will not be deducted on the website but the total amount will be ammended before we despatch your order once we have verified the number given to us. Email confirmation will be sent with the new total order amount.

BFPO Addesses

We are pleased to support and deliver to any BFPO address worldwide subject to the weight and size restrictions imposed by BFPO and / or the destination. Packages up to 2 KG can be sent at a flat rate of £11.20 per package. Please note some items may have to be split into multiple packages to fit required sizes and weights. If you have any queries then give us a call on 01923 510103.

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